Frequently asked questions

    1. Request a Quote, contact us by phone or email (ideally with your architectural plans) to receive a free quote.
    2. Quote Approval, once the quote is accepted, sign it and pay the required deposit to initiate the order.
    3. Profile Manufacturing and Ordering, after receiving the deposit, we order your profiles and prepare the custom manufacturing process.
    4. Installation Planning, we agree together on a date for the installation.
    5. Installation and Replacement, on the scheduled day, we proceed with the removal of the old frames, the installation of the new ones, and we collect the old materials.

    All these steps and details will be specified in the quote.

  • Depending on the number of frames requested and the complexity of the project, the quote will be delivered within 1 to 2 weeks.

  • Ideally, clean your frames twice a year to preserve their shine and prevent the buildup of dirt or dust, which can damage the finish.

  • No, avoid acidic, alkaline, or abrasive products (such as bleach, ammonia, or solvents). Instead, use mild, pH-neutral cleaners like Novatio “Novacare Shamp-Wax,” which is specifically designed for aluminum.

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